Frustrated consumers make 166 million[1] complaints to retailers each year

 Britain is a nation of ‘Victor Meldrews’ as 96% of shoppers complain if they are not happy with a retailer, the highest across Europe. The French are the least likely to grumble with just 42% expressing their dissatisfaction[2]
Across Europe, UK shoppers are the most likely to [...] View more ›

As retailers deal with the aftermath of the UK riots, Kelkoo research shows that sales are a serious casualty with losses totalling £20 million per day

Following four nights of unrest, research suggests that retailers have already lost £80 million in sales alone due to forced early store closures and consumers steering clear of troubled areas
  
Kelkoo [...] View more ›